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Profissional trabalhando com equipamento de segurança representando a Horiens.

Cases

Agility and technical knowledge in the regulation of complex claims

Agility and technical knowledge in the regulation of complex claims

  • Client
    Passenger Railway Concessionaire
  • The challenge:
    Regulation of a complex claim, in the shortest possible time, due to train derailment and collision, accident with victims.
  • How we solve?
    Horiens’ premise is to go beyond the placement of risk, acting on a daily basis as a partner and strong link between the insured and insurer parties. This end-to-end approach ensured that we were able to lead the process of regulating this claim with agility and technical grounding, fundamental requirements in this type of event, in which the insured party must act quickly in defining compensation limits for the victims and in reporting to the competent public agencies. The claim settlement proposal was developed in less than 48 hours, ensuring the necessary support to all parties involved in the event and mitigating financial losses.

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